Resident Testimonials

Clarendale at Algonquin Lifestyle

Lynn, 2022

"We suddenly needed assisted living/respite care for Mom. We walked in the day after Thanksgiving with no appointment. Maureen, the director, greeted my sister and me like she was expecting us and treated us like royalty. They didn’t have a traditional room available, but she thought outside the box and found a way to accommodate us. Four days later, we signed the paperwork, and Mom moves in tomorrow. It was a terrific experience from start to finish." - Testimonial from Lisa R.

"I just moved my in-laws there at the end of August, and the whole staff has been so helpful in making sure we all are comfortable. It really helps put your mind at ease knowing there are real caring people looking out for your loved ones. They not only get to know their residents, but they take the time to know the family that loves them also!" - Testimonial from Deana P.

"I just recently had an emergency situation and needed to find an assisted living facility for my father. They were able to accommodate me very quickly, and we were able to have an apartment ready for him three days after I signed the contract. Everyone has been so nice and helpful. I feel that they are looking out for my father. They help him when he needs assistance, and since he’s new there, they have helped him meet new people. He is still adjusting, but I can tell that this is the place my father needs to be. Thank you for everything." - Testimonial from Eileen J.

"From the moment we walked into Clarendale the first time just to check it out, we were greeted by smiles and staff members who made you feel like you were a VIP checking into a beautiful resort community.

It was clean, well lit, beautifully decorated, and never once did we smell any unpleasant odors. In fact, it was the complete opposite – the smell of brownies and cookies baking made me feel like I was home with Mom baking.

The community has many beautifully decorated seating/gathering areas, and is designed so that you don’t feel lost in a huge building but instead feel like you’re relaxing on vacation.

The day we returned to tour with my mother-in-law, we were all nervous, emotional, and quite uncertain about this new chapter that we were all kind of being “forced” into due to Mom’s declining health.

As soon as we walked in, Mom felt pampered, valued, important and special. She was greeted and welcomed by name at the concierge desk, celebrated with a birthday cake and song at lunch, and even given a bike ride around the grounds where we didn’t even have to pedal. It was so fun and so peaceful!!

Maureen Vande Logt is/has been absolutely AMAZING! Guiding us every step of the way, listening to our needs and concerns for Mom, empathizing with all of our emotions (and there have been a lot), sharing her kindness and wisdom, providing solutions, and scheduling a day tour for Mom allowing us to see all the fun activities, sign language class, craft room, the garden areas, dining rooms, different apartment floor plans, and even being able to enjoy lunch with Shirlee, a beautiful resident. All were perfect ways for us to get a feel for life at Clarendale. What an incredible day!

This new chapter of life for Mom/my mother-in-law and our family is one filled with lots of emotions and decisions, and our heart’s desire is for Mom to be safe, happy, and enjoy life for as long as she can. The smiles on her face and laughter she shared with the wonderful Clarendale staff and residents definitely helped to make the decision much easier.

Mom will be joining the Clarendale community at the end of the month. We are excited and a bit nervous but feel extremely comfortable and confident that she will be loved, encouraged, supported, and cared for by the Clarendale community.

Thank you, Maureen, Virginia, Gema, and the rest of the staff for all you do to value, care for and celebrate seniors and to support them and their families during this phase of life. God bless you all." - Testimonial from Kathleen S.

"Clarendale of Algonquin was an excellent place. It was top-notch. The rooms were large, and the place was really clean. It was immaculate. The woman who took us around was very, very knowledgeable. They had meeting rooms and an exercise room. The dining room looked excellent. One of the reasons I even knew about that place was that my niece's in-laws recently moved there, and they gave it really high ratings, so I took a ride out there, and they were right. The place was really nice and well kept." - Testimonial from Bill

"The service from QLS was excellent. One staff member was very caring and thoughtful about managing the medication. Absolutely top-notch service from everyone." - Testimonial from Anonymous

"I’m on a cruise ship going nowhere — excellent staff and great facilities. I’m impressed after my first three weeks." - Testimonial from Anonymous

"[I] wouldn't want to live somewhere else. Lots of wonderful activities to do. Every staff member is amazing. They all know your name and are consistently ready to assist in every way. The housekeepers are so great at keeping our apartment and building spotless. Always respectful and caring. They anticipate your needs. The food and servers are amazing." - Testimonial from Cindy B.

"I experienced a caring, homelike atmosphere from the moment I entered Clarendale of Algonquin. It has continued throughout the process of transitioning my mother to assisted living. [name removed] was so welcoming. Her introductory words were so perfect for me. I was assured that she understood my mom's needs and would meet them with excellence. Her ambassador — [name removed] — helped my mom navigate her way through all the new experiences in assisted living! Her timing was so perfect! She addressed my mom's concerns with excellence and was so caring. The staff has gone above and beyond to help her. [name removed] and [name removed] activities and help has brought her so much enjoyment! The nurses and quality care assistance have gone above and beyond in meeting her special needs! She is very social and enjoys the bistro and sitting rooms for visitors! She loves the dining room and room and is proud to have visitors join her there! [name removed] - her physical therapist is excellent!" - Testimonial from Mary P.

"Clarendale of Algonquin is my choice of residence. The staff is extremely friendly and courteous. The management team is available to residents and works very hard to recruit appropriate staff and make efforts to overcome help shortages. I reside here because I am very satisfied with the overall operation." - Testimonial from John F.

"My mother had been living with me for six years. While living with me, she participated in life events: dinners with my kids and grandkids; outings; exercise classes; and dinners out through the local senior center. Her life was full. Last August, for a variety of reasons, my mom needed to move into memory care at Clarendale of Algonquin. I am happy to know that my mom's life continues to be full of the activities offered at Clarendale. I call my mom each week. (I live in Seattle, WA). Because she participates in activities every day at Clarendale, we have things to talk about. She tells me about the 'horse racing' and the young 'fella' that leads the exercise class each morning. She tells me about going on a walk to another hall, where they play instruments or sit outside in the sun. She tells me about the concerts and the special guests that come to entertain. I can't imagine her life without the activities. I can tell each week that she is excited to have something to share with me. As we talked yesterday, I asked if she had played balloon volleyball lately. ‘Oh, no,’ she said. ‘We play another game now. We all sit in a circle and kick a very large ... {she couldn't think of the word ball) .... around. It is so much fun!’ I asked her If they laugh while playing. ‘Oh, yes!!! Sometimes we kick the ball up, and it lands on someone's head. We all laugh so much.’ And then she said this ... ‘You know you're in a good place in your final years when there is such fun and laughter!’ You’re right, Mom. And I am so grateful for the joy I sense in my mom's voice each week as we talk. I am so grateful for those that provide activities for my mom. Her life continues to be full." - Testimonial from Donna R.

"Maureen was extremely helpful with our ever changing situation. Clarendale’s personnel is compassionate and sympathetic with the residents. They keep the family updated on any concerns they are having. The community is clean and invite, so far a positive experience." - Testimonial from Lydia T.

"The facility is beautiful and the staff has been wonderful in all areas. The tour gave an excellent overview of the amenities and apartments available. Take comfort in knowing your family member will be cared for. They have many group activities for residents including movie night, bingo, a craft room, a bistro for snacks, Wi bowling, and various social gatherings to choose from." - Testimonial from Susan

"A wonderful place to live with the care. Food and cocktails, it is like being on a cruise."- Testimonial from Gary

"My Mother moved in about two weeks ago. I was very stressed with having flown her back to IL this same day and having to move her in there on the same day too. Clarendale made it seamless and stress free. Their dining food is excellent! The nurses and the Care Assistants keep me informed on her medical progress, care and activities she is doing. I would highly recommend the Clarendale for anyone who is looking for quality care for the family." - Testimonial from Dawn R.

"I have never seen my wife [name removed] in such good spirits and seems to be like a different person after being placed in your facility. We talk a lot and I come see her when it’s available and everyone treats you like your part of Clarendale’s family. Best decision I made was to place her with you." - Testimonial from Michael S.

"Almost a year ago, we needed to find a place for my Mom to live as she has Parkinson’s. At that time that we were looking, she didn’t need much assistance. But we knew, that in time, like now, she would. We needed to find a place that would be there for her through this process. We are soooo happy that we found Clarendale of Algonquin!!! The caretakers there are AMAZING!!!! They truly go out of their way to help my Mom, especially through trying times. Thank you Clarendale of Algonquin for working hard to find good employees that are truly caring people!!!!" - Testimonial from Cat J.

"I would like you to know how much I think of your staff!! They are very hard workers! Always will help at once. Thank you for the kindness you have the best of the best. Thanks again."- Testimonial from Dorothy O.

"I enjoy living here. The staff is very easy to work with, pleasant and helpful with all my questions and requests. I would recommend Clarendale to anyone I know."- Testimonial from Lorraine R.

"This past Friday, our chef and his staff served the best salmon I have ever tasted. He called it Baked Salmon En Croute with Saffron White Butter Sauce. Along with him mouth-watering entree, creamed mashed potato, a seasonal medley of vegetables and, of course, choice salad and dessert. Count not stop bragging about it to my family."- Testimonial from Betty S.

"The Clarendale senior community has been a blessing for my parents! They relocated back to Illinois in the fall and were very apprehensive about any type of assisted living community- since their relocation they have been very pleased. The staff helped my parents transition into the community. My parents found it to be very welcoming, respectful, and caring. Both parents love the warm and friendly community and most importantly they love the caregivers (QLS’s) and nurses that assist them. The community is lovely, offers much to do, and my parents apartment has everything it needs. As their daughter, I appreciate all the love, respect, and help that the Clarendale staff has provided my parents. The quality of care is OUTSTANDING!"- Testimonial from Doris G.